Career Opportunities with Goodwill of the Olympics and Rainier Region

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Careers at Goodwill of the Olympics and Rainier Region
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Department: CARES Rental Assistance
Location: Tacoma - Milgard Work Opportunity Center (MWOC) & Campus
Address: 714 S 27th Street
Tacoma, WA, 98409
Function: Professional Services
Salary: $22 - $26 Per Hour

When you love what you do, itís more than a job. Itís a passion, and a Mission.

We are sure that youíve seen our stores, but have you ever considered the employment opportunities found at Goodwill in our Social and Shared Services? We are committed to finding the best Workforce Development, Disability Services and Vocational Education professionals to help the people in our community reach their fullest potential. Our Community Engagement Department is seeking an Emergency Rent Assistance Manager to assist in a grant funded, community program with a goal to assist hundreds of households in danger of homelessness due to the COVID-19 crisis. 

We have what you are looking for:

  • Professional Training Opportunities
  • Medical, Dental, and Vision Plans
  • Paid Vacation Ė 10 days per year
  • Paid Sick Leave Ė 8 days per year
  • 9 Paid Holidays
  • Employee Assistance Program
  • Short-Term, Long-Term Disability
  • Life Insurance
  • Accident Insurance
  • 401K Plan

Who We are Looking For:

The Emergency Rent Assistance Manager position requires strong skills in community engagement, outreach, team work, collaboration and having the ability to take initiative to meet goals and outcomes. This is a grant- funded role with a high level of responsibility and accountability. As the leader of a four person team, the Rent Assistance manager will conduct outreach, develop plans, and ensure budgets and documentation are met and complete.  Bi-Lingual or Multi-Lingual applicants highly preferred but not required. This employment is expected to last until the end of 2021, which is the end of the grant's cycle. 


Essential Duties and Responsibilities:

  • Conduct outreach to promote Goodwill services to specified areas.
  • Oversees and ensures that day-to-day operations and budget are efficiently and effectively planned and managed.
  • Directly supervises, trains and mentor staff; including performance evaluations.
  • Is an active partner on the WFD leadership team, participating in strategy development and direction for the team as a whole.
  • Engages with partners regarding revenue partnerships and program support.
  • Analyzes data for trends and other insights into program performance in order to ensure programs are achieving goals.
  • Oversees management of client information including entry into Caseworthy and Salesforce.
  • Track and manage the performance, outcomes, and requirements of key grants and policies.
  • Enter client information into case management systems including Salesforce, CaseWorthy and other databases as needed.
  • Attend all staff meetings and necessary professional development trainings.
  • Performs other duties as assigned by management necessary to accomplish program goals.


Qualifications: Must be capable of relating to individuals with barriers to employment, including long periods of unemployment and limited work skills, systematic poverty and navigating community resources. Must be a fast learner, self-motivated and enjoy working with people. Must have ability to work independently as well as capable of working with staff members in a team approach and be able to establish rapport and good working relationships with co-workers and community partners. Must have effective communication skills, verbal and written; performance must reflect compliance with the agency Ethics document and confidentiality of all discreet business.


Education and/or Experience: AA Degree in Business or Social Service or at least 2 years in community engagement, financial or social service with some supervisory experience; tax return preparation and tax law experience preferred but not required; experience in working with persons with barriers to employment is highly preferred.

Computer Skills: To perform this job successfully, an individual should have Intermediate to advanced skills in Microsoft (MS) Word, Excel and PowerPoint; must possess knowledge of and skills to utilize MS software including basic spreadsheets and databases; Internet knowledge required.


Our mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships. It takes many talented people to help achieve our mission. We have been serving our community and changing lives for over 95 years - wonít you join us?

For more information on how Goodwill serves our community though professional and job training programs, please visit our website.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation. Goodwill of Olympics and Rainier Region gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply.

organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.

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